Terms & Conditions | Brain Backend Platform

1. Service Description

The Company provides a private, one-to-one online observational Session conducted via video connection. A Session lasts approximately 60 minutes, including a designated observational period within this window.

The Service is:

Not medical
Not psychological or therapeutic
Not diagnostic
Not educational instruction
Not coaching or counseling
Not religious, spiritual, symbolic, or "mind-body-spirit" related
Not designed as a wellness or health intervention

The Service is non-directive and does not include analysis, interpretation, mental guidance, cognitive techniques, or practices intended to alter emotion, cognition, or physical state.

No specific outcome, effect, or result is promised or guaranteed.

2. Eligibility

Participants must be at least 20 years of age.

Individuals with acute medical, neurological, or psychological conditions should not participate and should consult a licensed professional before booking.

The Company reserves the right to refuse or discontinue service at its discretion.

3. Booking & Payment

Payment is required at the time of booking. All payments are processed securely through Stripe. The Company does not store credit card or payment information.

Prices may be changed at any time without notice. Financing options offered at checkout are provided solely by third-party providers. Cryptocurrency payments are not accepted.

4. Transfer Policy

A booking may be transferred one time to another individual of the same Session type. A booking may not be subdivided, resold, or shared.

5. Recording & Intellectual Property

5.1 Recording Prohibited

Recording, photographing, capturing, reproducing, or distributing any portion of the Session is strictly prohibited.

5.2 Company Intellectual Property

All methods, structures, procedures, and configurations used to conduct the Session are proprietary to the Company.

You may share your personal experience, but you may not disclose, reverse-engineer, analyze, or attempt to infer operational or technical details of the Service.

6. Participant Responsibilities

You are responsible for:

Joining from a quiet, private, uninterrupted environment
Ensuring a stable internet connection
Using a functioning device capable of video conferencing
Remaining fully awake, aware, and able to communicate throughout the Session
Not participating under the influence of alcohol, sedatives, or substances that impair alertness

You may end the observational phase at any time by clearly saying "STOP." Ending the observational phase does not extend the Session or create eligibility for refunds.

7. Interruptions & Technical Limitations

The Company is not responsible for interruptions caused by:

Internet instability
User device failures
Local power issues
Third-party platform outages (including Google Meet or Stripe)

If interruptions on your side prevent completion, no extension or refund will be provided. If a disruption originates from the Company's systems, we may reschedule at our discretion.

8. Reactions & Personal Experience

The Company does not design, intend, induce, guide, influence, or control any physical, emotional, or cognitive reactions you may notice.

Any reactions you perceive—whether physical, emotional, or otherwise—arise from your own subjective experience and are outside the responsibility and control of the Company.

The Company does not evaluate, interpret, analyze, or assign meaning to any aspect of your experience.

9. Liability & Disclaimers

9.1 Voluntary Participation

You participate voluntarily and assume full responsibility for your experience.

9.2 No Guarantee

No particular observation, reaction, content, or outcome is guaranteed.

9.3 Limitation of Liability

To the maximum extent permitted by law, the Company's total liability shall not exceed the amount paid for the Session.

The Company is not liable for:

Indirect, incidental, or consequential damages
Dissatisfaction or disappointment
Emotional discomfort
Perceived lack of results
Lost income or opportunity
Speculative or non-material damages

10. Refunds & Rescheduling

Refunds and rescheduling are governed by the Company's Refund Policy, which is incorporated by reference into these Terms. By booking, you acknowledge that you have reviewed and accepted the Refund Policy.

11. Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of Delaware.

All disputes shall be resolved exclusively through binding arbitration administered by the American Arbitration Association (AAA). Arbitration shall take place in Delaware unless otherwise agreed. Class action waivers apply.

12. Force Majeure

The Company is not liable for any failure or delay in providing the Service caused by events beyond its reasonable control, including but not limited to natural disasters, government actions, power outages, internet failures, or other force majeure events.

13. Right to Refuse Service

The Company reserves the right to refuse or terminate service at its discretion if a participant's conduct is disruptive, abusive, unlawful, or in violation of these Terms.

14. Modifications

The Company may update or modify these Terms at any time. Updated Terms apply to all future bookings once posted.

15. Notices

Official notices will be sent to the email address you provided at booking.

Final Agreement

By booking or participating in a Session, you confirm that you have read, understood, and agreed to these Terms & Conditions.