Terms & Conditions

These Terms & Conditions (“Terms”) govern your booking, access to, and participation in the private one-to-one online direct observation service provided by Brain Backend Platform, LLC (“Company,” “we,” “us,” “our”).

By booking or participating in a Session, you agree to these Terms.

Plain-English Overview

Microverse Exploration is a private one-to-one online Session designed for direct first-person observation while fully awake.

The Session includes a designated core observation period within an approximately 60-minute appointment window. During this period, you may notice changes in perception, attention, internal clarity, or other subjective first-person experience.

This is not medical care, psychological treatment, coaching, training, religious practice, spiritual guidance, or a health or wellness treatment.

Because first-person observation is subjective and varies by participant, no specific observation, effect, result, or outcome is promised or guaranteed.

You remain in control throughout the Session. You may pause or end the core observation period at any time by clearly saying “STOP.”

These Terms explain the service boundaries, participant responsibilities, intellectual property protections, refund and rescheduling rules, and dispute resolution process.

1. Service Description

The Company provides a private, one-to-one online direct observation Session conducted through a live video connection.

A Session lasts approximately 60 minutes. This includes setup, a brief condition check, a designated core observation period, and a brief close.

The Session is structured to support direct first-person observation while the participant remains fully awake, aware, and able to communicate.

During the core observation period, a participant may notice subjective changes in what they perceive, observe, or become aware of. These observations may vary from person to person.

The Company provides the Session structure and conditions. The Company does not interpret, analyze, guide, diagnose, treat, or assign meaning to any participant’s experience.

No specific observation, effect, result, or outcome is promised or guaranteed.

2. What the Service Is Not

The Service is not:

• Medical care
• Psychological treatment or psychotherapy
• Diagnosis or assessment
• Health, wellness, or therapeutic intervention
• Coaching, consulting, advice, or mentoring
• Educational instruction, training, or curriculum-based learning
• Religious, spiritual, symbolic, or mind-body-spirit practice
• Emergency support or crisis care

The Service does not include medical treatment, mental health treatment, cognitive training, life advice, performance coaching, therapeutic intervention, guided visualization, hypnosis, meditation instruction, or any method intended to diagnose, treat, cure, prevent, or manage any medical, psychological, emotional, cognitive, or physical condition.

If you have a medical, neurological, psychological, psychiatric, or emergency concern, you should consult a licensed professional. This Service is not a substitute for professional care.

3. Eligibility

Participants must be at least 20 years old.

You should not participate if you are experiencing an acute medical, neurological, psychological, psychiatric, or emotional crisis.

You should not participate while under the influence of alcohol, sedatives, recreational drugs, or any substance that may impair alertness, awareness, judgment, or communication.

The Company may refuse, postpone, or discontinue service if we determine, in our discretion, that participation may be unsuitable or that the Session cannot be conducted safely or appropriately.

4. Booking & Payment

Payment is required at the time of booking.

All payments are processed securely through Stripe or another third-party payment provider. The Company does not store your credit card or full payment information.

Prices may be changed at any time without prior notice. Price changes apply only to future bookings and do not change the price of a booking already confirmed.

Any financing, installment, or payment-plan option offered at checkout is provided solely by the relevant third-party provider and is subject to that provider’s own terms.

Cryptocurrency payments are not accepted unless the Company states otherwise in writing.

5. Transfer Policy

A booking may be transferred one time to another eligible individual for the same Session type, subject to Company approval.

A booking may not be subdivided, resold, auctioned, assigned for commercial use, or shared among multiple participants.

The person attending the Session must meet all eligibility and participation requirements.

6. Participant Responsibilities and Control

You are responsible for:

• Joining from a quiet, private, and uninterrupted environment
• Ensuring a stable internet connection
• Using a functioning device capable of live video connection
• Keeping your camera available as required for the Session
• Remaining fully awake, aware, and able to communicate throughout the Session
• Avoiding alcohol, sedatives, recreational drugs, or substances that impair alertness
• Following basic technical and participation instructions necessary to conduct the Session
• Informing the Company if you are unable to continue

You remain in control throughout the Session.

You may pause or end the core observation period at any time by clearly saying “STOP.” If you say “STOP,” the Company will stop the core observation period.

Ending the core observation period does not extend the Session and does not automatically create eligibility for a refund or rescheduling.

7. Recording, Confidentiality & Intellectual Property

7.1 Recording Prohibited

Recording, photographing, screenshotting, capturing, reproducing, livestreaming, or distributing any portion of the Session is strictly prohibited.

This includes audio, video, images, transcripts, screen recordings, summaries of operational details, or any other capture of the Session process.

7.2 Your Personal Experience

You may describe your own personal experience, provided that you do not disclose operational, structural, procedural, technical, or configuration details of the Service in a way that could enable replication of the Service.

7.3 Company Intellectual Property

All methods, structures, procedures, configurations, formats, and operational details used to conduct the Session are proprietary to the Company.

You may not copy, reproduce, teach, publish, sell, license, disclose, distribute, reverse-engineer, or use the Company’s proprietary methods, structures, procedures, configurations, formats, or operational details to create, provide, imitate, or enable a competing or derivative service.

This section is intended to protect the Company’s proprietary service format. It does not prevent you from privately reflecting on your own experience or describing your experience in general personal terms.

8. Reactions & Personal Experience

The Company structures the Session conditions for direct first-person observation. However, the Company does not promise, guide, control, interpret, or guarantee any specific physical, emotional, perceptual, cognitive, or subjective reaction.

Any observations, sensations, impressions, thoughts, emotions, images, changes in attention, changes in clarity, or other experiences you notice are part of your own subjective experience.

The Company does not evaluate, interpret, analyze, validate, or assign meaning to any aspect of your experience.

You are responsible for deciding whether the Service is appropriate for you before booking and participating.

9. Interruptions & Technical Limitations

The Company is not responsible for interruptions, delays, or inability to complete a Session caused by:

• Internet instability
• User device failure
• Local power issues
• User-side technical problems
• Failure to join on time
• Background noise or environmental interruptions
• Third-party platform outages, including video conferencing or payment platforms
• Events outside the Company’s reasonable control

If an interruption or inability to complete the Session is caused by your environment, device, internet connection, late arrival, or other user-side issue, the Company is not required to provide an extension, refund, or rescheduling.

If a disruption originates from the Company’s systems or conduct, the Company may, at its discretion, provide a reasonable remedy, including rescheduling.

10. Liability & Disclaimers

10.1 Voluntary Participation

You participate voluntarily and assume responsibility for your decision to book and participate in the Session.

10.2 No Guaranteed Outcome

No particular observation, reaction, content, effect, result, benefit, improvement, or outcome is promised or guaranteed.

The Service provides a structured live format for direct first-person observation. It does not provide a guaranteed standardized result.

10.3 Limitation of Liability

To the maximum extent permitted by law, the Company’s total liability for any claim related to the Service shall not exceed the amount you paid for the Session giving rise to the claim.

To the maximum extent permitted by law, the Company is not liable for:

• Indirect, incidental, special, consequential, or punitive damages
• Lost income, lost opportunity, lost business, or lost profits
• Dissatisfaction, disappointment, or perceived lack of results
• Subjective discomfort, confusion, or emotional response
• Speculative, non-material, or non-economic damages
• User-side technical failures or environmental interruptions
• Any outcome arising from your personal interpretation of your experience

Nothing in these Terms limits liability where such limitation is prohibited by law.

11. Refunds & Rescheduling

Refunds and rescheduling are governed by the Company’s Refund Policy, which is incorporated into these Terms by reference.

By booking a Session, you acknowledge that you have reviewed and accepted the Refund Policy.

If there is any conflict between these Terms and the Refund Policy regarding refunds or rescheduling, the Refund Policy controls for that issue.

12. Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-law rules.

To the maximum extent permitted by law, any dispute, claim, or controversy arising out of or relating to these Terms, the Service, or your participation in a Session shall be resolved exclusively through binding arbitration administered by the American Arbitration Association, or AAA.

Arbitration shall take place in Delaware unless the parties agree otherwise in writing.

You and the Company agree to bring claims only in an individual capacity. Class actions, collective actions, consolidated actions, and representative actions are waived to the maximum extent permitted by law.

13. Force Majeure

The Company is not liable for failure or delay in providing the Service caused by events beyond its reasonable control, including but not limited to natural disasters, government actions, war, civil unrest, labor disputes, power outages, internet failures, platform outages, payment provider issues, illness, emergency, or other force majeure events.

14. Right to Refuse Service

The Company reserves the right to refuse, postpone, discontinue, or terminate service if:

• A participant violates these Terms
• A participant is disruptive, abusive, threatening, unlawful, or inappropriate
• A participant appears unable to remain awake, aware, or able to communicate
• A participant appears to be under the influence of alcohol, sedatives, or impairing substances
• The Company determines that the Session cannot be conducted appropriately

If service is refused or terminated due to participant conduct or violation of these Terms, no refund or rescheduling is required.

15. Modifications

The Company may update or modify these Terms at any time.

Updated Terms apply to future bookings once posted on the Company’s website.

The Terms in effect at the time of your confirmed booking apply to that booking unless a change is required by law or agreed to in writing.

16. Notices

Official notices will be sent to the email address you provide at booking.

You are responsible for ensuring that your email address is accurate and that you can receive messages from the Company.

Final Agreement