These Terms & Conditions (“Terms”) govern your access to and use of the one-to-one online observational service (“Session”) provided by Brain Backend Platform, LLC (“Company,” “we,” “us,” “our”).
By booking or participating in a Session, you agree to these Terms.
1. Service Description
The Company provides a private, one-to-one online Session conducted via video connection. A Session lasts approximately 60 minutes, including a designated core observation period within this window. The Session may involve subjective first-person observation, including changes in what a participant notices or perceives during the core observation period. No specific observation, effect, or outcome is promised or guaranteed.
The Service is:
- Not medical
- Not psychological or therapeutic
- Not diagnostic
- Not educational instruction, training, or curriculum-based learning
- Not coaching
- Not religious, spiritual, symbolic, or mind-body-spirit related
- Not designed as a wellness or health intervention
The Session is structured for direct observation. It does not include analysis, interpretation, mental guidance, cognitive techniques, medical treatment, therapeutic intervention, or instruction intended to train, diagnose, or treat any emotional, cognitive, or physical condition.
No specific outcome, effect, or result is promised or guaranteed.
2. Eligibility
Participants must be at least 20 years of age.
Individuals with acute medical, neurological, or psychological conditions should not participate and should consult a licensed professional before booking.
The Company reserves the right to refuse or discontinue service at its discretion.
3. Booking & Payment
Payment is required at the time of booking. All payments are processed securely through Stripe. The Company does not store credit card or payment information.
Prices may be changed at any time without notice. Financing options offered at checkout are provided solely by third-party providers. Cryptocurrency payments are not accepted.
4. Transfer Policy
A booking may be transferred one time to another individual of the same Session type. A booking may not be subdivided, resold, or shared.
5. Recording & Intellectual Property
5.1 Recording Prohibited
Recording, photographing, capturing, reproducing, or distributing any portion of the Session is strictly prohibited.
5.2 Company Intellectual Property
All methods, structures, procedures, and configurations used to conduct the Session are proprietary to the Company.
You may share your personal experience, but you may not disclose, reverse-engineer, analyze, or attempt to infer operational or technical details of the Service.
6. Participant Responsibilities
You are responsible for:
- Joining from a quiet, private, uninterrupted environment
- Ensuring a stable internet connection
- Using a functioning device capable of video conferencing
- Remaining fully awake, aware, and able to communicate throughout the Session
- Not participating under the influence of alcohol, sedatives, or substances that impair alertness
7. Interruptions & Technical Limitations
The Company is not responsible for interruptions caused by:
- Internet instability
- User device failures
- Local power issues
- Third-party platform outages (including Google Meet or Stripe)
If interruptions on your side prevent completion, no extension or refund will be provided. If a disruption originates from the Company’s systems, we may reschedule at our discretion.
8. Reactions & Personal Experience
The Company structures the Session conditions for direct observation but does not promise, guide, control, or guarantee any physical, emotional, perceptual, or cognitive reaction, observation, content, effect, or outcome.
Any reactions, observations, or experiences you perceive arise from your own subjective experience and are outside the responsibility and control of the Company.
The Company does not evaluate, interpret, analyze, or assign meaning to any aspect of your experience.
9. Liability & Disclaimers
9.1 Voluntary Participation
You participate voluntarily and assume full responsibility for your experience.
9.2 No Guarantee
No particular observation, reaction, content, or outcome is guaranteed.
9.3 Limitation of Liability
To the maximum extent permitted by law, the Company’s total liability shall not exceed the amount paid for the Session.
The Company is not liable for:
- Indirect, incidental, or consequential damages
- Dissatisfaction or disappointment
- Emotional discomfort
- Perceived lack of results
- Lost income or opportunity
- Speculative or non-material damages
10. Refunds & Rescheduling
Refunds and rescheduling are governed by the Company’s Refund Policy, which is incorporated by reference into these Terms. By booking, you acknowledge that you have reviewed and accepted the Refund Policy.
11. Governing Law & Dispute Resolution
These Terms are governed by the laws of the State of Delaware.
All disputes shall be resolved exclusively through binding arbitration administered by the American Arbitration Association (AAA). Arbitration shall take place in Delaware unless otherwise agreed. Class action waivers apply.
12. Force Majeure
The Company is not liable for any failure or delay in providing the Service caused by events beyond its reasonable control, including but not limited to natural disasters, government actions, power outages, internet failures, or other force majeure events.
13. Right to Refuse Service
The Company reserves the right to refuse or terminate service at its discretion if a participant’s conduct is disruptive, abusive, unlawful, or in violation of these Terms.
14. Modifications
The Company may update or modify these Terms at any time. Updated Terms apply to all future bookings once posted.
15. Notices
Official notices will be sent to the email address you provided at booking.
Final Agreement
By booking or participating in a Session, you confirm that you have read, understood, and agreed to these Terms & Conditions.