Privacy Policy
This Privacy Policy describes what information we collect, how we use it, and the choices available to you when you use our website or book a session.
Information Collected
We collect:
- Name
- Email address
- Booking details
- Payment confirmation (via Stripe)
- Voluntary anonymous feedback
We do not collect or store medical or health data.
We do not record Sessions.
We do not conduct background checks.
Payment information is processed securely by Stripe and is not stored by us.
Use of Information
We use collected information solely to:
- Provide Sessions
- Manage bookings
- Send service communications
- Improve service quality
Anonymous feedback may be used for marketing purposes without identifying information.
Data Retention
We retain personal information only for as long as necessary to provide our services, fulfill booking obligations, comply with legal requirements, and resolve disputes.
Booking and transaction records may be retained for accounting, tax, and legal compliance purposes.
Anonymous feedback, if collected, may be retained indefinitely.
User Rights
Your Privacy Rights. Depending on your location, you may have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Request restriction of processing
To exercise these rights, please contact us using the information below.
We may require identity verification before processing certain requests.
Privacy Contact
Contact for Privacy Requests.
If you have any questions about this Privacy Policy or wish to submit a privacy-related request, please contact:
Brain Backend Platform, LLC
Email: legal@brainbackend.com
Cookies & Tracking Technologies
Our website may use cookies and similar technologies to improve user experience, analyze site performance, and understand general visitor behavior.
These technologies may include:
- Analytics tools (such as Google Analytics)
- Basic performance and security cookies
- Advertising measurement tools (if applicable)
Cookies are small text files stored on your device that help us understand how visitors interact with our website.
We use analytics data in aggregated and non-identifiable form to improve site functionality and service delivery.
We do not sell personal data.
You may control or disable cookies through your browser settings. Disabling cookies may affect certain website functionality.
By continuing to use our website, you acknowledge that cookies may be used as described in this policy.