Privacy Policy

Information Collected

We collect:

• Name
• Email address
• Booking details
• Payment confirmation (via Stripe)
• Voluntary anonymous feedback

We do not collect or store medical or health data.

We do not record or store the content of your Session.

No audio, video, screen recordings, screenshots, or any form of imagery are captured or retained.

We do not conduct background checks.

Payment information is processed securely by Stripe and is not stored by us.

Use of Information

We use collected information solely to:

• Provide Sessions
• Manage bookings
• Send service communications
• Improve service quality

Data Retention

We retain personal information only for as long as necessary to provide our services, fulfill booking obligations, comply with legal requirements, and resolve disputes.

Booking and transaction records may be retained for accounting, tax, and legal compliance purposes.

Anonymous feedback, if collected, may be retained indefinitely.

We do not retain audio or video recordings of Sessions, as no recordings are created. To prevent fraud and verify service delivery, basic session metadata (such as session date, time, and join/leave timestamps) may be retained for dispute-resolution purposes. No audio or video content is ever recorded or stored.

Data Security

We take reasonable administrative and technical measures to protect your personal information. However, no system can be guaranteed to be completely secure.

User Rights

Your Privacy Rights. Depending on your location (including the United States, European Economic Area, or other jurisdictions), you may have certain data protection rights:

• Request access to the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Request restriction of processing

To exercise these rights, please contact us using the information below.

We may require identity verification before processing certain requests.

Privacy Contact

Contact for Privacy Requests.

If you have any questions about this Privacy Policy or wish to submit a privacy-related request, please contact:

Cookies & Tracking Technologies

Our website may use cookies and similar technologies (including analytics tools such as Google Analytics) to understand how visitors interact with the site and to improve performance.

• Analytics tools (such as Google Analytics)
• Basic performance and security cookies
• Advertising measurement tools (if applicable)

Cookies are small text files stored on your device that help us understand how visitors interact with our website.

These tools may use pseudonymous identifiers (such as device or browser-based identifiers) to distinguish visits. We do not use this data to directly identify individuals.

You may control or disable cookies through your browser settings. Disabling cookies may affect certain website functionality.

By continuing to use our website, you acknowledge that cookies may be used as described in this policy.

Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the laws of the State of Delaware, United States.